FACT SHEET
BREAKFAST: Complimentary Buffet Breakfast is served at @M Restaurant for the guests staying at the Cocoon Hotel. Breakfast buffet is served between 07:30 a.m. to 10:30 a.m. ROOM SERVICE: 24 hrs Room Service is available, to order please contact room service for Assistance.
@M Restaurant: An all day dining multi-cuisine restaurant with bar, operates from 7.00 am to 11.30pm can accommodate 80 guests.
OPEN AIR RESTAURANT: 76 cover capacity world cuisine restaurant with the bar opens in the evenings from 07.00pm to 11.30 pm.
CATERPILLAR: 1300 Sq.ft banquet hall, perfect place for Conferences, Reception and cocktail parties, capacity 20 to 100 people.
TRAVEL DESK: All types of vehicles-AC, non-AC available on hourly & km. basis .Travel desk is located in the main Lobby area. Our GRE/Travel desk assistant will be glad to assist you for the arrangement.
DRESS CODE: Cocoon Hotel allows formal & smart casual wear.
CHECK IN CHECKOUT TIMING: Check-in / Check-out is at 12 noon. To extend your stay, you may contact Front Desk for possible arrangement depending on room availability.
FITNESS AND SPORTS CENTER: Squash court, Beauty salon, Swimming pool, Tennis court, Paddle pool for children available at Abs, just a walking distance from the Hotel. For details , guests can contact Front desk for assistance.
CREDIT CARDS: The following credit cards are accepted: Visa, American Express and Master Card.
DOCTOR: Doctor is available on 24-hour basis. Please contact the Operator for an Appointment.
CRIBS: Cribs are available on demand; The Housekeeper will make arrangements for you. One-day advance notice is required, call Hotel Assistance.
VISITORS: Please take note that the Hotel does not accept non-registered visitors in the guest room without the permission of the Hotel.
DUTY MANAGER: Please contact the Operator and ask for the Duty Manager.
EMERGENCY: Call Front Office assistant or Operator
FLIGHT & TICKET ARRANGEMENTS: please contact Travel -Desk or Front Desk Service in the Lobby to arrange onward flight confirmations.
GUEST SERVICE: Front Desk staff is available 24 hours to provide you with any information and assistance for the site seeing, movie tickets, restaurants, shopping, transportation, etc.
LAUNDRY SERVICE: Laundry, ironing and dry-cleaning services are available from 09:00 a.m. - 8:00 p.m. with normal and express delivery times. Laundry picked up before 10:00 a.m. will be delivered on the same day and after 10.00 am will be delivered the next day. Laundry bags and forms are located inside your wardrobe. Please complete and sign the laundry list, place it in the laundry bag, then either call the Hotel Assistance in case the room is not made up or leave it in your room.
LEFT LUGGAGE: Please contact Front desk or Concierge / Bell Desk in the lobby.
LOST PROPERTY: Please contact the Front desk or Duty Manager for Assistance.
THE FOUR FOUNTAION SPA: Please contact Front desk for Assistance
GUEST MESSAGES: Please call the Front Office Assistance, if you are expecting a message or wish to leave one for incoming calls.
MINI BAR: In all suites Mini refrigerator is stocked with Mineral water, Aerated water, and chocolates, etc. The Minibar is refilled daily with soft drinks and beers on chargeable basis, You are requested to fill Mini bar slips if any consumption or contact House Keeping for refilling.
DVD PLAYERS: DVD players are available on demand .House keeping Assistant will make arrangements for the same.
LIBRARY LOUNGE: Variety of beverages are served in the Lounge with choice of books, operates from 11.00 am to 11.30 pm. Please let us know your choice of books from our collection , we are more than happy to lend you one!
NEWSPAPERS AND MAGAZINES: Daily local newspapers are available in all rooms. For any special news paper or magazines please inform Front Desk in advance for arrangement.
PARKING: Valet parking available. Ample parking space at basement level.
POSTAGE AND COURIER SERVICE: front desk will assist you with postage services, Stamps, postcards and letters.
BUSINESS CENTER: 24 hrs Business center is available for photocopying, scanning and fax and email, Please contact Front Desk Assistant in the lobby.
ROOM SERVICE: 24-hour service is available. Room Service menu is available in your room. Please Call Room Service for food and beverages of your choice.
SAUNA & STEAM: Available at the Abs, charges will be applicable for usages of the same. For more information please contact Front desk who will assist you.
FOREIGN EXCHANGE: Currency exchange is available 24hrs; please contact Front Desk for daily rate for Exchange.
Room Amenities and Facilities
ELECTRONIC SAFES IN ALL ROOMS: We advise you to place valuables in the safe deposit box in your room’s closet. Please follow the instructions given in the user manual to operate the safe .Hotel is not responsible for any loss of valuables.
TEA / COFFEE MAKER: A selection of teas & coffee sachets are provided in all the rooms, which are replenished daily. Tea and coffee is available on Complimentary basis.
LCD TV: 32’ LCD TV is available in all the rooms .All controls are on the T.V. remotes provided in each suite. Please follow the instructions and select the channel of your choice. The House Keeping will assist you in understanding these controls.
TOUR & SIGHTSEEING: All sightseeing tours can be arranged through the Travel desk.
LAP TOP: Please contact Front desk in the lobby for making arrangements for the same.
VOICE MAIL: Electronic voice message system allows the caller to leave voice messages for the guests. Contact Front Desk for Assistance.
WAKE-UP CALLS: Please inform front desk the appropriate time for your wake up call.
HAIR DRYERS: Hair dryers are available in each room, for use house keeping will assist you.
IRON AND IRON BOARD: Iron and Iron board are available in each room for guest use.
MICROWAVE OVEN: In each Suite microwave oven, crockery & cutleries are available.
INERNET CONNECTIVITY: Complimentary internet service both wired and Wi - Fi with 512 Kbps speed connectivity is available in each room.
BOTTLED WATER: Two bottles of complimentary bottled water are replenished in each room.
SUITES :
One & Two bedroom suites
Well stocked Mini Refrigerator
ISD facility in all rooms
Newspaper in rooms
Electronic safe
Bottled water
Steam iron & board
Hair Dryer
Daily Cleaning
FULLY EQUIPPED KITCHENETTE :
Tea/Coffee maker
Crockery & Cutlery
Micro Wave Oven
DINING:
@ M The World Cuisine Restaurant
Open Air Restaurant
Lounge Bar